Insurance and Payment Information
Medical bills can be complicated. We’re here to help.
Our Mission is to extend the healing ministry of Jesus by improving the health of our communities with emphasis on people who are poor and underserved. We care for all who come to us in need.
Mercy Health accepts a variety of commercial insurance plans. Please know that this information is subject to change and we recommend that you check with your insurer to verify coverage.
You can find a list of accepted commercial insurance plans in our Cincinnati, Kentucky, Lima, Springfield, Tiffin, Toledo, Lorain, Youngstown and Willard locations online. This information may change without warning. Please contact your insurance provider for the most up-to-date information regarding your policy details.
If you are outside of Cincinnati and Toledo, please select your geographic location and hospital, and our Customer Service team would be happy to assist you with any questions you may have.
Medicare has two billing parts. Medicare Part A (hospital insurance) helps to pay for inpatient hospital services. Medicare Part B (medical insurance) helps to pay for providers, outpatient services and point of care expenses.
Sometimes Medicare Part B payments are made directly to you, and then you will submit payment to Mercy Health for any portions not covered by Medicare or other insurance. More information can be found at medicare.gov or by calling Customer Service.
With a network of more than 83,000 active providers, Ohio Department of Medicaid delivers healthcare coverage to 2.9 million residents of Ohio on a daily basis. For more information, please visit http://medicaid.ohio.gov.
If you are a Kentucky resident enrolled in Medicaid, please visit http://www.chfs.ky.gov/ default.htm for more information on your benefits and next steps.
Pay a Doctor’s Office Bill
To pay a bill for services rendered at a doctor’s office, not at a hospital facility, please visit http://www.paymercyhealth.com.
If you have questions about your doctor’s office bill, please call your regional Customer Service team.
Mercy Health Physicians
Financial Assistance Programs
Mercy Health’s mission is to extend the healing ministry of Jesus by improving the health of our communities with emphasis on people who are poor and underserved. We care for everyone who comes to us in need regardless of his or her ability to pay.
At Mercy Health, we recognize the difficulties that unexpected medical problems can cause. That’s why our regional health systems have financial assistance programs that are designed to assist you in finding resources that may help pay your hospital bill. Please click on the attachments below to learn more about the financial assistance programs available within Mercy Health regions.